From the first moment walking through the door, the staff is friendly and welcoming. Everything was explained and all my questions were answered during the consultation. Dr. Saunders is a great listener.No unexpected charges once treatment started. Just in a few short months there is already a significant improvement of my daughter's teeth. We couldn't be happier with our care and can't wait to see my daughter's new smile in 2 years. I would recommend Pierson Orthodontics.